Refund and Returns Policy

Empower Foundation takes utmost care to process donations as per the instructions given by our donors, online and offline. However, in case of an unlikely event of an erroneous donation or if

the donor would like to cancel his donation, the Foundation will respond to the donor within 30 working days of receiving a valid request for refund from the donor. The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send the Foundation a written request for a refund within 24 hours of making the donation to the Foundation’s official address or email info@empowerfoundation.net along with payment receipt and personal details necessary for initiating refund. If the period of 24 hours has lapsed since time of donating, a refund cannot be provided.

If approved, you’ll be automatically refunded on your original payment method within 10 business days